Privacy Policy
Gaotu Innovation (Shenzhen) New Energy Group
Website: https://www.gtpowsolar.com
Last Updated: July 16, 2026
1. Introduction
Gaotu Innovation (Shenzhen) New Energy Group (“Gaotu”, “we”, “us” or “our”) is a national high-tech enterprise specializing in R&D, manufacturing and global trade of portable solar panels, flexible solar modules, energy storage power stations, solar EV chargers and solar outdoor gear, providing OEM & ODM one-stop solar solutions for global B2B wholesalers, brand distributors, RV & camping industry partners, and engineering clients.
This Privacy Policy sets out how we collect, store, use, share and protect your personal data when you visit our official website https://www.gtpowsolar.com, submit inquiry forms via our contact page https://www.gtpowsolar.com/contact/, request quotations, communicate with our sales team, participate in trade shows, or cooperate with us for OEM/ODM customization, bulk purchasing and brand agency cooperation.
This policy complies with global mainstream data protection regulations including the EU General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA/CPRA), CAN-SPAM Act, and relevant data protection laws in China, Southeast Asia, Australia and other regions. This policy applies to all website visitors, business inquirers, partners, customers and suppliers interacting with our brand.
By accessing our website, submitting your business information or contacting us for cooperation, you acknowledge that you have read, understood and agreed to all terms of this Privacy Policy. If you do not accept this policy, please stop using our website and do not provide any personal information to us.
2. Data Controller Identity
Data Controller: Gaotu Innovation (Shenzhen) New Energy Group
Physical Address: Room 1909E, E-Building, Xinghe World, Longhua District, Shenzhen, Guangdong, China
Business Scope: R&D, production and global sales of portable solar power products, off-grid energy storage systems, OEM/ODM customized solar solutions
Official Contact Email: info@gt-pow.com
Privacy Inquiry Email: info@gt-pow.com
Contact Phone & WeChat: +86 13510536176
Working Hours: Monday to Saturday, 08:30 AM – 08:30 PM (GMT+8)
Website Contact Page: https://www.gtpowsolar.com/contact/
3. Categories of Personal Data We Collect
We only collect business-related personal information necessary for B2B cooperation, and we will not actively collect sensitive personal data (health, religion, biometrics, political information, etc.). Data we collect falls into three categories:
3.1 Information You Voluntarily Provide to Us
This data is submitted by you through our website contact forms, quotation requests, email, WeChat, trade show registration, OEM customization consultation and business negotiation:
- Business identity information: Full name, job title, company name, business registration address, country/region, business license-related information
- Contact information: Business email, mobile/landline phone number, WeChat/LinkedIn account
- Project & procurement data: Solar product demand (foldable solar panels, flexible modules, solar backpacks, energy storage stations, solar EV chargers, camping lanterns), required power wattage, order quantity, target market, customization requirements (logo, packaging, circuit design), technical drawings, quotation records, budget and delivery schedule
- Communication content: All consultation messages, feedback, sample requests, after-sales inquiries, cooperation agreements and attached files you send us
- Cooperation intention data: Brand agency demand, OEM/ODM customization plan, overseas warehouse distribution cooperation, exhibition cooperation information
3.2 Automatically Collected Website Usage Data
When you browse our website, our server, Google Analytics and marketing tracking tools automatically collect non-sensitive technical data to optimize website experience and analyze traffic:
- Device information: IP address, browser type & version, operating system, screen resolution, device brand
- Browsing behavior: Pages visited, stay duration, click tracks, entry/exit page, search keywords, referral source links
- Approximate geographic location (only country/city level, no precise positioning)
- Cookie and pixel tracking data (see Section 7 Cookie Policy for details)
3.3 Data Obtained from Authorized Third Parties
We may receive your business information from legitimate third-party channels with your implicit consent:
- Global B2B platforms, cross-border wholesale platforms, solar industry exhibition organizers
- Authorized industry partners, brand agents and cooperative distributors who share business lead information
- Public enterprise business directories, industry procurement databases
We will verify the legality of data sources and will not accept illegally obtained personal data.
4. Purposes & Legal Bases for Processing Your Personal Data
We process your data only for legitimate business needs, with corresponding legal compliance basis:
4.1 Fulfill Pre-contract & Contractual Obligations (Legal Basis: Performance of a contract)
- Reply to your product inquiry submitted via our contact page, provide solar product quotation, technical parameter sheet, OEM/ODM customization scheme
- Arrange sample production, prototype confirmation, mass production, packaging customization and global delivery
- Provide after-sales technical support, product warranty, quality inspection reports and certification documents (CE, UL, FCC, PSE, RoHS)
- Sign and execute OEM/ODM cooperation, brand agency, bulk purchasing framework agreements
4.2 Legitimate Business Interests (Legal Basis: Legitimate interest)
- Optimize our website, product catalog and solar solution portfolio for outdoor camping, RV, off-grid energy storage, EV charging scenarios
- Conduct internal business statistics, market demand analysis of portable solar products, improve R&D and production efficiency
- Prevent website spam, malicious inquiry, fraud and unauthorized access to our business system
- Maintain normal business communication with existing cooperative partners
4.3 Your Explicit Consent (Legal Basis: Consent)
- Send you latest product updates, new solar solution brochures, factory exhibition information, industry price trends and promotional wholesale policies via email/WeChat
- Share our factory production capacity, patent achievements, overseas warehouse layout and factory inspection invitation information
You have the right to withdraw your marketing consent at any time with no additional cost.
4.4 Legal Compliance Obligations (Legal Basis: Legal obligation)
- Retain business records to comply with tax, customs, import & export supervision and global product certification regulatory requirements
- Respond to legal subpoenas, official regulatory inspections and lawful government information disclosure requests
5. How We Share & Disclose Your Personal Data
We will NOT sell, rent or trade your personal data to irrelevant third parties for commercial profit. We only share your data under the following limited scenarios:
5.1 Authorized Service Providers (Data Processors)
We entrust professional third-party vendors to assist our business operation, who can only process your data under our written instructions and sign strict data confidentiality agreements:
- Logistics & freight forwarders: Arrange shipment, customs clearance and overseas warehouse delivery
- Third-party payment service providers: Process deposit, order payment (no storage of complete bank card information)
- Cloud server & website technical maintenance suppliers: Store website data and maintain server security
- Marketing & exhibition service providers: Send industry newsletters and organize offline solar energy exhibitions
All processors must comply with global data protection laws and delete your data once the cooperation service ends.
5.2 Business Merger, Acquisition or Asset Transfer
If Gaotu undergoes full/partial acquisition, merger, equity transfer or factory asset sale, your business data may be transferred as part of company assets. We will notify you in advance and ensure the new entity abides by this Privacy Policy.
5.3 Mandatory Legal Disclosure
We may disclose your personal data without your prior consent if required by law, court judgment, regulatory authority order, or to protect our legal rights, property safety and public interests.
5.4 Other Scenarios with Your Separate Consent
We will share your data with third-party solar industry partners only after you send explicit written approval.
6. Data Storage & Security Protection
6.1 Data Retention Period
We retain your personal data only within the necessary time limit based on different usage purposes:
- Inactive inquiry records: 3 years after the last communication with you
- Formal cooperative customer order data: 7 years after the completion of the last order (to meet tax, customs and after-sales warranty retention requirements)
- Marketing contact information: Retained until you submit an unsubscribe/ deletion request
- Website browsing log data: Automatically cleared after 12 months
After the retention period expires, we will permanently delete or anonymize your personal data.
6.2 Data Security Measures
We adopt multi-layer technical and management security mechanisms to protect your data:
- Technical protection: SSL website encryption transmission, firewall access restriction, database encryption storage, regular server vulnerability scanning
- Management control: Internal data access permission grading, employee non-disclosure agreements, regular privacy compliance training, 72-hour data backup & disaster recovery system
- Office management: Strict access control for customer business files, prohibited private copy of client contact information
If we detect a personal data leakage risk, we will immediately take remedial measures and notify affected individuals and relevant regulatory authorities as required by law.
7. Cookies & Similar Tracking Technologies
Our website uses cookies, web pixels, local storage and tag tracking tools to improve browsing experience and analyze business traffic:
- Necessary functional cookies: Maintain website login status, form filling cache, page language switch functions (cannot be closed, no personal identity tracking)
- Analytics cookies: Google Analytics tracking to count website visitor volume, popular solar product page traffic, no cross-platform identity matching
- Marketing cookies: Collect click behavior to optimize OEM/ODM service and portable solar product promotion content
Cookie Control Rights
You can disable or clear cookies through your browser settings at any time. Disabling cookies may cause partial website functions (inquiry form on https://www.gtpowsolar.com/contact/, product catalog browsing) to be abnormal, but will not affect your right to submit offline business inquiries via email or WeChat.
8. Your Individual Data Privacy Rights
Based on GDPR, CCPA and other applicable local laws, you have the following rights when you are a data subject:
- Right to Access: Request a copy of all personal data we store about you
- Right to Rectification: Correct inaccurate or incomplete business information we hold
- Right to Erasure (“Right to be Forgotten”): Request permanent deletion of your personal data when the data is no longer needed for cooperation purposes
- Right to Restrict Processing: Suspend our marketing or data analysis processing of your information
- Right to Data Portability: Obtain your business data in machine-readable electronic format and transfer to other suppliers
- Right to Object: Opt out of all our marketing email/WeChat promotion communications at any time
- Right to Non-Discrimination: We will not refuse quotation, sample service or cooperation requests if you exercise your privacy rights
How to Exercise Your Rights
Send your verified identity request to our official email info@gt-pow.com with the following information:
- Your full name, company name, registered contact phone/email
- Specific rights you want to exercise (access / delete / unsubscribe / rectify)
- Supplementary proof of your business identity (company business card, enterprise registration certificate if needed)
We will respond to your legitimate request within 30 calendar days. If your request involves complex data sorting, we may extend the processing period by 30 days and notify you in advance. For California residents, you may submit two verifiable consumer requests within 12 months free of charge.
9. International Data Transmission
Our website server may store data in China or other global cloud service nodes. When your personal data is transmitted across borders:
- For EEA/UK users: We adopt standard contractual clauses (SCCs) approved by the European Commission to ensure cross-border data transfer complies with GDPR
- For users in other regions: We will take equivalent security protection measures consistent with local data protection laws
By submitting your business information via our contact page or communicating with us, you explicitly consent to the legitimate cross-border transmission of your data for B2B solar cooperation.
10. Minors Protection
Our website and all business services are oriented at enterprise purchasers, wholesalers and commercial partners. We do not intentionally collect personal information of minors under 18 years old. If we accidentally receive minor personal data, we will immediately delete all relevant information upon discovery.
11. Third-Party Website Links
Our website may contain hyperlinks to industry media, exhibition platforms, partner brand websites and social media (LinkedIn, YouTube, Instagram). This Privacy Policy only applies to https://www.gtpowsolar.com. We are not responsible for the data collection rules of third-party websites. Please read their independent privacy policies before accessing external links.
12. Policy Update & Notification
We reserve the right to revise this Privacy Policy according to updated global data protection laws and business service adjustments. Any revised version will be posted on our website with an updated “Last Updated” date. For material changes that affect your core privacy rights, we will notify registered business clients via email at least 15 days in advance. Your continued use of the website after the update takes effect means you accept the revised policy.
13. Contact Us for Privacy Inquiries
If you have any questions, disputes or requests regarding this Privacy Policy and personal data processing, please contact us through the below official channels:
Official Email (Privacy & Business Inquiries): info@gt-pow.com
Phone & WeChat: +86 13510536176
Physical Address: Room 1909E, E-Building, Xinghe World, Longhua District, Shenzhen, Guangdong, China
Website Contact Page: https://www.gtpowsolar.com/contact/
Working Hours: Monday – Saturday, 08:30 AM – 08:30 PM (GMT+8)
If you are an EU/UK resident and dissatisfied with our data processing reply, you also have the right to submit a complaint to your local data protection authority (DPA).